Refund and Cancellation Policy

Content structure

1. Scope. Which Paid Services this covers: listing plans, featured placement, Ad Services.

2. Cooling off. Whether a refund is available within [INSERT] hours or days of purchase, provided the Listing has not gone live or the campaign has not started.

3. Once active. State plainly whether fees are refundable once a Listing is live or a campaign has started. Most marketplaces say no. If that is your position, say it clearly rather than burying it.

4. Failed or duplicate payments. How to report and how quickly you refund a duplicate charge.

5. Removal for breach. No refund where a Listing or campaign is removed for breach of the Terms of Use.

6. Service failure by us. What you offer if the Platform is unavailable for an extended period during a paid campaign, for example a pro rata extension.

7. How to request a refund. Email address, information required, and response time.

8. Refund method and timeline. Refunds are made to the original payment method within 60 working days.

9. Currency. All refunds are made in PKR. Exchange rate movement on an international card is not our responsibility.

10. Contact. plotifyss@gmail.com